Acrotech Terms, Conditions & Ordering Information
Indicate the part number (or the dimensions if there is no part number), along with the durometer and quantities desired for each part. Minimum orders required as noted.
Net due 30 days with approved credit, C.O.D., Visa, MasterCard, Discover and American Express.
Products are stocked in K-400A, K-600A, K-800A, K-900A, K-950A and K-750D, unless noted otherwise, and often can be shipped the same day as ordered.
Subject to change without notice. Cutting charges may be additional.
Please note, custom and non-standard orders shipped to customer specifications cannot be returned.
A 20% re-stocking fee will be charged when returning stocked products.
To return defective goods for replacement or credit, Acrotech must be notified within 30 days of your receipt of the material. All requests for credited returns must be confirmed with Acrotech before the material is returned. Acrotech’s liability for returned materials is limited to the cost of our materials.
Defective parts of a product manufactured by ACROTECH will be replaced or repaired at no charge for twelve (12) months following delivery to the original purchaser. Labor is included for the first 90 days. This warranty becomes void when products have not been used according to instructions furnished by ACROTECH, nor does it cover any altered parts or unauthorized repairs. We cannot be responsible for the cost of repairs made or attempted outside of our factory. All warranty claims are made FOB our plant, providing such items(s) is returned freight prepaid to our plant for examination.
This warranty does not apply to parts, components, or systems not manufactured by ACROTECH. These products are covered instead by the existing warranties, if any, of their manufacturers. Normal service items with a reasonable life expectancy of less than one year are warranted only to the extent of the reasonable life under normal use and service.
Authorization must be obtained from ACROTECH before returning parts or equipment to the factory. ACROTECH will satisfy this warranty by replacing the product or refunding the purchase price upon receipt and inspection of the product. ACROTECH’s liability under this warranty shall not exceed the amount paid for the product.
THIS IS ACROTECH’S SOLE WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, WHICH ARE HEREBY EXCLUDED, INCLUDING IN PARTICULAR ALL WARRANTIES OF MERCHANTABILITY, FITNESS OR ANY LOSS, DAMAGE OR EXPENSES DIRECTLY OR INDIRECTLY RELATED TO THE USE OF ITS PRODUCTS OR FROM ANY OTHER CAUSE OR FOR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS OF TIME AND LOSS OF PRODUCTION. IT IS EXPRESSLY UNDERSTOOD THAT ACROTECH/DI-ACRO IS NOT RESPONSIBLE FOR DAMAGE OR INJURY CAUSED TO OTHER PRODUCTS, MACHINERY, PROPERTY OR PERSONS BY REASON OF THE USE OF ITS PRODUCTS.